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October 2020
*SOLD OUT* De-Escalation Training: Understanding the Individual Impact of Conflict
Register Now Join us for the first of five unique workshops on conflict de-escalation training. Attendees will receive access link via email on 10/5. This is the first of our five-part series on de-escalation. Don’t worry, you don’t need to see them all or in order, and recordings will be made available on csdpool.org after each session. This session will help participants identify the issues surrounding conflict. We will assist participants pinpoint their strength and weaknesses and provided solutions when…
Find out more »De-Escalation Training: Understanding Language Associated with Conflict
Register Now Join us for the second of five unique workshops on conflict de-escalation training. Attendees will receive access link via email on 10/12. This is the second of our five-part series on de-escalation. Don’t worry, you don’t need to see them all or in order, and recordings will be made available on csdpool.org after each session. This session will help participants understand the nuances associated with baiting language. Participants will learn how baiting language sounds and why it is…
Find out more »WEBINAR – Preventing the Top 5 Causes of Loss
Register Now In this webinar we will count down the CSD Pool’s top 5 causes of loss for workers compensation. From slips, trips, and falls, body motion and lifting injuries, and injuries caused by falling objects, we explain why these recur more than any other type of injury and provide you with actionable items that you can implement right away at your district. Take action today and curb your losses! This webinar will teach you all about: The CSD Pool's…
Find out more »De-Escalation Training: The Practice of Persistence and Resourcefulness
Register Now Join us for the third of five unique workshops on conflict de-escalation training. Attendees will receive access link via email on 10/21. This is the third of our five-part series on de-escalation. Don’t worry, you don’t need to see them all or in order, and recordings will be made available on csdpool.org after each session. This session will instruct participants on how to be assertive while preserving customer relationships. Participants will learn how to reinforce the policies, and…
Find out more »De-Escalation Training: Unveiling the True Nature of Anger
Register Now Join us for the fourth of five unique workshops on conflict de-escalation training. Attendees will receive access link via email on 10/26. This is the fourth of our five-part series on de-escalation. Don’t worry, you don’t need to see them all or in order, and recordings will be made available on csdpool.org after each session. This session will teach participants the true nature of anger, and why people use it. Participants will learn that although anger may seem…
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