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De-Escalation Training: Self-Care Techniques

November 3 @ 9:00 am - 10:30 am

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Join us for the final workshop on conflict de-escalation training. Attendees will receive access link via email on 11/2.

This is the final installment of our five-part series on de-escalation. Don’t worry, you don’t need to see them all or in order, and recordings will be made available on csdpool.org after each session.

This session will teach participants how to implement self-care techniques. Participants will discover various ways in keeping themselves calm, and their thoughts focuses when dealing with scenarios involving conflict. They will be taught what emotional residue is, and how to limits its negative impact. Participants will also learn how to control their own negative inner dialogue by discovering their true value and self-worth.

  • Beach breathing
  • Knowing who you are
  • Ego vs. self-worth
  • Freeing yourself from emotional residue

About the Presenter: Gil Morales has worked in a number of capacities involving the necessary skill of de-escalation strategies used to employ verbally, and physically aggressive individuals.

As a Federal Officer, he engaged with people who were in very difficult circumstances of their lives, and in many instances very desperate. The behaviors would manifest itself in extreme illustrations of emotional outbursts which entailed, severe language, loud and boisterous physical and verbal language, and sometimes physical aggression.

He also worked for the Contra County Health Center in various capacities for the county. He worked in some of the most challenging cities in the bay area, Richmond, Pittsburg, Emeryville, San Pablo, Martinez, to name a few. The clientele would range from individuals whose only interest was receiving health care service, however; there were numerous times where a client did not get what they expected, wanted or felt they deserved, and they would become extremely agitated. They expressed themselves in the same manner as those he served when working as a Federal Officer, their voices became elevated, their body language became increasingly aggressive, and there were many times when they would become physical.

In each one of these positions, the same behaviors were exhibited with the same non-verbal, and verbal cues. The level of escalation could be noted prior to any physical threat by the words they used, the volume, pitch, and tone of their voice, and their physical body language.


November 3
9:00 am - 10:30 am
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Colorado Special Districts Pool