Sewer and Water Backups: Prevention and Response

For water and sanitation districts, we will detail best practices regarding sewer backup claims and how to handle them. With our updated sewer backup Standard Operating Procedure, we will review everything from providing a rapid response to what to say to the homeowner to help reduce your liability.

This webinar will teach you all about:

• Preventing sewer backups before they happen
• Sewer backup standard operating procedures
• Best Practices from around the CSD Pool
• Communicating with homeowners to reduce liability

This virtual event will be hosted on Adobe Connect . An updated link will be emailed to event attendees prior to event date.

About the presenter: Adam Johnsen has served in safety roles for a variety of large infrastructure projects throughout the United States and abroad. He has earned the Certified Safety Professional designation from the Board of Certified Safety Professionals, the Certified Playground Safety Inspector designation through the National Recreation and Park Association, and more. As the Pool’s Safety Management Consultant, he works with members to help script new best practices and procedures for possible safety exposures.