WEBINAR – Sewer Backups: Responding to Reduce Your Liability

This webinar covers communicating with your constituents about preventing sewer backups and responding to sewer backups if there is an issue. For water and sanitation districts, we will detail best practices regarding sewer backup claims and how to handle them. With our newly developed sewer backup Standard Operating Procedure, we will review everything from providing a rapid response to what to say to the homeowner to help reduce your liability.

This webinar will teach you all about:

• Preventing sewer backups before they happen
• Sewer backup standard operating procedures
• Communicating with homeowners to reduce liability

About the presenter: Adam Johnsen has served in safety roles for a variety of large infrastructure projects throughout the United States and abroad. He has earned the Certified Safety Professional designation from the Board of Certified Safety Professionals, the Certified Playground Safety Inspector designation through the National Recreation and Park Association, and more. As the Pool’s Safety Management Consultant, he works with members to help script new best practices and procedures for possible safety exposures.