Identity theft costs a lot more than money. Recovering a stolen identity can be both frightening and frustrating, but your employees don’t have to face it alone.

Our Identity Recovery counselors are your first line of defense if you believe you are the victim of identity theft. They are available to answer questions, recommend next steps, and provide vital information.

They will walk you through the process of restoring your credit and identity to pre-theft status, or you can manage the process yourself using an Identity Recovery Customer Guide which includes pre-written letters to send to the credit bureaus.

Who’s Covered:

Identity Recovery is included when your district buys Crime coverage and extends to:

• All full-time, non-temporary employees
• All part-time, non-temporary employees
• Board Members

Expense Reimbursement

In the event of identity theft, this coverage will reimburse up to $35,000 of expenses such as:

• Credit bureau reports
• Fees for reapplying for declined loans
• Postage, phone, and shipping fees
• Notary and filing fees
• Child and/or elder care
• Mental health counseling

This coverage will not reimburse funds stolen or fraudulently charged, since these funds are normally recoverable from your financial institution. All claims must be filed within 60 days of an identity theft event. Some limitations apply.

To reach an Identity Recovery counselor, call 800-945-4617 Monday through Friday, 6:00 AM to 6:00 PM MT. Counselors are available to answer members’ questions and discuss next steps such as expense reimbursement and case management services. When speaking with a counselor, be sure to identify the district you work for and that you are a member of the CSD Pool.